Cancellation & Refund Policy
Last updated: October 8, 2026
We understand that plans can change. This policy explains what happens if you need to cancel or transfer your Best of Europe in 14 Days reservation.
How to cancel
Cancellations must be sent in writing to office@destinationdreammaker.com, including the traveler's full name and the tour name. The cancellation date is the date we receive your email.
Cancellation fees
Cancellation of a tour reservation may be subject to administrative fees, supplier penalties (airline, hotels) or other charges. The following fees apply per person:
- 61 days or more before departure: $250 administrative fee; the rest of your deposit is refunded
- 60 to 31 days before departure: the full deposit of $1,900 is non-refundable
- 30 days or less before departure, or no-show: 100% of the tour price
Transfers
If you need to change to another departure date or tour, contact us as early as possible. Transfers to another departure of the same tour are free up to 61 days before your original departure, subject to availability. After that, transfers are treated as a cancellation. Airline name changes may involve fees set by the airline.
Travel insurance
Travel insurance premiums are typically non-refundable once coverage has been purchased, except where required by law or specifically allowed under the policy terms. If you bought our optional Assistance & Cancellation insurance, you may be reimbursed for cancellation fees when you cancel for an eligible covered reason, such as serious illness or injury. Claims are handled by the insurance company, which will ask for documentation.
If we cancel the tour
If we cancel a departure, you can choose another departure or receive a full refund of all payments made to us.
Refunds
Approved refunds are paid to the original payment method within 14 business days.
Contact us
Destination Dream Maker
Virginia, United States
Phone: (757) 610-9870
Email: office@destinationdreammaker.com
